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  • Home
  • About Us
  • What we offer
  • Apply now
  • Borrower's Portal
  • Loan Calculator
  • NMLS Consumer Access Site

Terms of Use

 

1. Terms

By accessing the website and apps at theheloccompany.com, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.


2. Use License

  1. Permission is granted to temporarily download one copy of the materials (information or software) on The HELOC Company's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    -modify or copy the materials;
    -use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    -attempt to decompile or reverse engineer any software contained on The HELOC Company’s website;
    -remove any copyright or other proprietary notations from the materials; or
    -transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by The HELOC Company at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.


3. Disclaimer

  1. The materials on The HELOC Company’s website are provided on an ‘as is’ basis. The HELOC Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, The HELOC Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.


4. Limitations

In no event shall The HELOC Company or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on The HELOC Company’s website, even if The HELOC Company or a The HELOC Company authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.


5. Accuracy of Materials

The materials appearing on The HELOC Company’s website could include technical, typographical, or photographic errors. The HELOC Company does not warrant that any of the materials on its website are accurate, complete or current. The HELOC Company may make changes to the materials contained on its website at any time without notice. However The HELOC Company does not make any commitment to update the materials.


6. Links

The HELOC Company has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The HELOC Company of the site. Use of any such linked website is at the user’s own risk.


7. Subject to Change

The HELOC Company may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.


8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of MD and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. The HELOC Company may change this privacy policy from time to time at The HELOC Company’s sole discretion.  


Please read these terms of use carefully and completely. By accessing The HELOC Company LLC’s Website or receiving services provided online by The HELOC Company you agree to be bound by these Terms of Use. If you do not agree with these Terms of Use, please do not access this website.


You are currently viewing a page of The HELOC Company’s website or a related website or mobile application (“the Site”) belonging to The HELOC Company.


These Terms of Use govern your access to and use of our Site, including any content, functionality, and services offered on or through the Site (“Services”).  “You” and “your”, refer to any person who accesses or uses the Site or Services.  This site is intended for individuals who are at least 13 years old. If you are under the age of 13 years old, please do not access this Site.


The HELOC Company reserves the right to modify these Terms of Use at any time without notice.  Any change to these Terms of Use will be effective upon posting of such updated Terms of Use on the Site. The most current version of the Terms of Use will be available to you by clicking the link at the bottom of the Site. By continuing to access or use the Services after the date of any change to these Terms of Use, you agree to be bound by such terms contained in the most recent version of these Terms of Use. The HELOC Company reserves the right to modify or terminate the Services or to terminate your access to the Site, in whole or in part, at any time.


Registration Information


You may be invited to register at the Site to help us tailor the Service for your personal and business financial needs and to alert you of other products and services for you or your business. In registering for the Service, you agree to provide accurate, true, current, and complete information about you and your business as requested by the registration screens. As a convenience to you, a profile for you or your business may be created based on the registration information that you provide.


Privacy


To the extent permitted by applicable law, by accessing or using the Site or Services, you understand and agree that The HELOC Company may collect and retain personal or other information about you or the device you use to access the Site or Services. By using the Site, you consent to The HELOC Company’s use of analytics and monitoring tools to collect user interaction with our products. These interactions are collected using cookies and technical log files. We use the data for purposes that include interaction monitoring and visual replay for fraud, customer service, product improvement, and other purposes allowed by law.


Restrictions On Use


All trademarks, service marks, trade names, trade dress and related intellectual property rights in the Services are proprietary to The HELOC Company or our licensors or licensees. You may not use, reproduce, or display any of The HELOC Company trademarks except upon The HELOC Company’s prior written consent.


The Site and its entire contents, features, and functionality (including but not limited to all web pages, user interfaces, information, design, software, source code, text, displays, graphics, images, videos, and audio recordings, and the design, selection, and arrangement thereof) are owned, controlled, or licensed by The HELOC Company and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. Except as expressly provided in these Terms of Use, you may not copy, display, distribute, transmit, transfer, link to, reproduce, license, frame, alter, create derivative works of, reverse engineer, or republish all or any portion of the Site for any commercial or public purpose without The HELOC Company’s prior written consent. You may, however, view information available on the Site for your informational purposes. You may download from the Site materials, except for software or source code, but only for your personal or internal business purposes only. You may download software or source code from the Site, but only such software or source code that is purposely made available to you by The HELOC Company for downloading from the Site, subject to any applicable terms of use. You acknowledge and agree that you do not acquire any ownership rights of any kind by downloading materials from the Site.


Your use of the Services, including the Site, imposes on you an obligation of appropriate use and conduct, which includes, but is not limited to, not causing an unreasonable or disproportionately large processing load on our Services or systems, not engaging in any conduct that restricts or inhibits use of the Services by others, and not introducing or transmitting any virus, worm, Trojan horse, or other material that may harm or disrupt our Services or systems. Unauthorized use of the Services, misuse of passwords, or misuse of any information or material posted on this Site is strictly prohibited.

You may use the Services, including the Site, only for lawful purposes and you agree not to use the Services in any way that violates any applicable federal, state, local, or international law or regulation.


Third Party Sites or Content


The Site may contain links to websites controlled or offered by third parties (non-affiliates of The HELOC Company). The HELOC Company hereby disclaims all liability for any other Company’s website content, products, privacy policies, or security. In the event you choose to use the services available at a linked site, you agree to read and adhere to the policies and terms of use applicable to that site. In addition, any advice, opinions, services, products, or recommendations provided by the linked site providers are those of the providers and not of The HELOC Company. Your participation in any linked site, including payment for and the delivery of goods or services, is based solely on the agreement, if any, between you and the linked site provider.


SMS Terms and Conditions


If you have consented to receiving text messages from The HELOC Company, you may receive text messages offering our mortgage products or services. The HELOC Company our employees, agents, representatives, or other parties acting on our behalf. You may also receive messages related to appointments or loan-related topics. Message frequency may vary. Message and data rates may apply.  You can opt-out at any time by texting STOP. For assistance, text HELP or contact The HELOC Company directly at 800-291-3991.


Disclaimer and Limitation of Liability


THE SERVICES, INCLUDING THE SITE (INCLUDING ALL CONTENT, FUNCTIONALITY, AND MATERIALS), ARE OFFERED BY THE HELOC COMPANY ON AN “AS IS,” “AS AVAILABLE,” “WHERE IS,” AND “WHERE AVAILABLE” BASIS, WITH NO WARRANTY OF ANY KIND — WHETHER EXPRESS, IMPLIED, OR STATUTORY — INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NONINFRINGEMENT. THIS DOES NOT AFFECT THOSE WARRANTIES WHICH ARE INCAPABLE OF EXCLUSION, RESTRICTION, OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS OF USE.

YOU ACKNOWLEDGE THAT NEITHER THE HELOC COMPANY NOR ANY OF OUR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY PROVIDERS, OR LICENSORS WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES, OR AS TO THE TIMELINESS, SEQUENCE, ACCURACY, RELIABILITY, COMPLETENESS, OR CONTENT OF ANY INFORMATION, SERVICE, OR PRODUCT PROVIDED THROUGH THE SERVICES. THE HELOC COMPANY DOES NOT ENDORSE PRODUCTS OR SERVICES APPEARING ON LINKED SITES OR PURCHASED VIA LINKED SITES.

TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN NO EVENT SHALL THE HELOC COMPANY BE RESPONSIBLE FOR ANY LOSS OF ANY KIND, INCLUDING LOSS ASSOCIATED WITH ANY COMPUTER VIRUSES’ WHICH MAY INFECT YOUR COMPUTER SYSTEM OR MOBILE DEVICE, PROPERTY DAMAGE, AND BODILY INJURY, WHETHER CAUSED BY ACCESS TO OR USE OF THE SERVICES OR THE SITE. TO THE MAXIMUM EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN NO EVENT SHALL THE HELOC COMPANY BE RESPONSIBLE TO YOU OR ANY THIRD PARTY CLAIMING THROUGH YOU FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, LOST PROFITS, ECONOMIC OR OTHER DAMAGES ARISING IN ANY WAY OUT OF THE INSTALLATION OR USE (OR INABILITY TO USE) OF THE SERVICES, THE SITE, ANY ONLINE SERVICES OR ANY INTERNET BROWSER SOFTWARE AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.


Indemnification


You agree to defend, indemnify, and hold harmless The HELOC Company and each of their respective directors, officers, employees, agents, successors, and assigns from and against all losses, liabilities, damages, claims, and expenses, including attorneys’ fees, arising out of, relating to, or resulting from your violation of these Terms of Use or misuse of the Service or the Site, including such violation or misuses conducted by your employee or agent.

Enforceability and Governing Law

These Terms of Use constitute a contract between you and The HELOC Company governed by the laws of the state of California, with the exception of its conflicts of law provisions. In the event any of the terms or provisions of these Terms of Use shall be held to be unenforceable, the remaining terms and provisions shall be unimpaired, and the unenforceable term or provision shall be replaced by such enforceable term or provision that comes closest to the intention underlying the unenforceable term or provision. These Terms of Use shall be subject to any other agreements you have entered into with The HELOC Company.


The Site is hosted in the United States. If you are accessing this Site from outside the United States, you may be subjecting yourself to United States law, which may differ from your local laws, including laws that govern personal data collection, use, and disclosure. In your use of this Site or Service, you may transfer certain personal information to the United States. To the extent permitted by applicable law, your use of the Site or Service shall constitute your consent to the transfer of personal information to the United States and the applicability of United States law.


Feedback


You agree that any and all suggestions, comments, and feedback that you submit at or via this Site in connection with any The HELOC Company products and services shall be deemed to be non-confidential, except as otherwise specifically agreed or required by law. The HELOC Company also shall be free to use any feedback without any restriction of any kind. Such feedback may include ideas for new or improved products or services, concepts, know-how, techniques, etc.

  • About Us
  • What we offer
  • Apply now
  • Borrower's Portal
  • Loan Calculator
  • NMLS Consumer Access Site
  • SMS Terms & Conditions
  • Terms of Use
  • Privacy Policy
  • TPCA Policy

The HELOC Company LLC

NMLS: 2506404

1-(800) 218-3991

For customer concerns, please email us at customercare@theheloccompany.com 


Copyright © 2023 The HELOC Company LLC - All Rights Reserved.

8403 Colesville Road, Suite 1100

Silver Spring, MD 20910

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