The HELOC Company was established with a distinct focus on addressing the needs of homeowners who are seeking Home Equity Lines of Credit (HELOCs) in a considerably underserved market characterized by stringent guidelines. At The HELOC Company, we have developed a HELOC product that enables homeowners to leverage our flexible guidelines pertaining to income, credit, and equity, thereby tailoring a HELOC to suit their specific requirements.
2. Opt-In and Opt-Out
Opt-In: Users must opt-in to receive SMS messages from The HELOC Company or any associated business. By opting in, users consent to receiving messages related to transactions, account updates, and marketing communications. Opting in typically involves providing explicit consent via a web form, text message, or during another point of interaction with the company.
Opt-Out: Users can opt-out of receiving SMS messages at any time by replying with keywords such as "STOP" or "UNSUBSCRIBE". Upon opting out, no further messages will be sent unless the user opts back in.
3. Message Frequency
Message frequency varies depending on the nature of the interaction. Businesses may send messages related to customer service, updates, promotions, or other relevant information as outlined during the opt-in process. Users can manage their preferences or unsubscribe at any time.
4. Data Usage and Privacy
The HELOC Company adheres to strict data privacy and security protocols. Personal data collected through SMS interactions is used solely for communication purposes and is protected under The HELOC Company's Privacy Policy. Data is not shared with third parties unless explicitly agreed upon by the user.
5. Fees and Charges
Standard messaging rates may apply based on the user’s mobile carrier and plan. The HELOC Company is not responsible for any charges incurred from SMS communication. Users are advised to consult with their mobile service provider for details on SMS charges.
6. Compliance
The HELOC Company complies with all relevant regulations, including the Telephone Consumer Protection Act (TCPA) and other federal and state laws governing SMS communication. The platform includes features to ensure messages are sent within permitted hours and that proper consent has been obtained.
7. Liability
The HELOC Company is not liable for any delays, failures in delivery, or issues that arise from the use of SMS communication. The service is provided "as is," and users acknowledge that there may be occasional interruptions due to technical issues.
8. User Responsibilities
Users are responsible for maintaining the security of their mobile devices and ensuring that their contact information is accurate and up to date. Users should notify the company if they change their mobile number to avoid miscommunication.
9. Support and Assistance
For any questions or assistance related to SMS communication, users can contact The HELOC Company by giving us a call at 1-800-218-3991.
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